I've always been a student of history and the societal consequences of technology, and the more time I spent working in business, the more one question followed me: how do people and organizations thrive during periods of intense change? That's the question I'm passionate about. It's also the question I get paid to help answer.
Writing and designing start in the same place: understand people deeply before you make something worth their time. I trained as a writer and a human-centered designer at Dartmouth before I worked in business.
I carried that training into professional services. I started as a researcher at Gartner, studying what helps people do their best work, then led strategic initiatives at Doblin, Deloitte Consulting's innovation practice, where I focused on AI strategy and sustainability and advised some of the world's largest companies on emerging technology.
Today I'm a Senior AI Strategist at KUNGFU.AI, a firm that has been building AI systems since 2017. The executives I work with are under pressure to act and short on ways to separate signal from noise. My job is to help them change the basis of competition in their industry, often with technology, while evolving how they lead.
Much of what I've learned went into Wayfinding: A Business Fable About Leading in the Age of AI, which I co-wrote with KUNGFU.AI's CEO, Stephen Straus. It follows Sarah Foster, a CEO with 90 days to deliver a credible AI strategy or lose her job. We wrote it as a story because stories preserve nuance better than frameworks do.
I write about three things: leading in the age of AI, the deal workers are getting from AI, and writing and creativity with AI. Most of that is on my Substack.
I live in Cambridge, Massachusetts, where I serve in local government and run with a track club. I'm a middle-distance runner.
For organizers and hosts
Below are two bios you can copy/use, plus a photo of me:
Short bio
Ben Szuhaj is a Senior AI Strategist at KUNGFU.AI and co-author of Wayfinding: A Business Fable About Leading in the Age of AI (Matt Holt Books, 2026). He advises executives on AI strategy and writes about leadership, AI and work, and writing with AI. He lives in Cambridge, Massachusetts.
Long bio
Ben Szuhaj is a Senior AI Strategist at KUNGFU.AI, an AI consulting and engineering firm that has built AI systems since 2017. He advises executives on AI strategy, governance, and the leadership changes that come with them. He is co-author, with KUNGFU.AI CEO Stephen Straus, of Wayfinding: A Business Fable About Leading in the Age of AI (Matt Holt Books, distributed by Simon & Schuster, 2026), a novel about a CEO given 90 days to deliver a credible AI strategy. Before KUNGFU.AI, he was a senior consultant at Doblin, Deloitte Consulting's innovation practice, and a researcher at Gartner. He studied English and human-centered design at Dartmouth, where he won the Mecklin Prize for creative nonfiction. He writes on Substack about leading in the age of AI, the deal workers are getting from AI, and writing with AI. He lives in Cambridge, Massachusetts, and is a competitive middle-distance runner.
Headshot